FAQ

Frequently Asked Questions (FAQ)

1. What kind of products do you sell?

We sell high-quality, gently used digital cameras from trusted brands like Canon PowerShot, Nikon Coolpix, and Nikon DSLR lines. All cameras are cleaned, tested, and fully functional.

2. Are your cameras new or used?

All our products are used but in excellent working condition. We thoroughly inspect, clean, and test each camera to ensure it meets our quality standards before listing it for sale.

3. Do your cameras come with accessories?

Yes, most of our cameras come with a battery and charger. Some models may also include a strap, memory card, or carrying case — specific accessories are listed on each product page.

4. Is shipping really free?

✅ Yes! We offer free shipping to the USA, United Kingdom, and Europe. No minimum purchase required.

5. How long does delivery take?

Region Estimated Delivery Time
USA 3–7 business days
UK 5–10 business days
Europe 5–12 business days

All orders are shipped with tracking.

6. Do you ship internationally?

We currently ship to the USA, UK, and most countries in Europe. If you're unsure whether we ship to your country, feel free to contact us.

7. What payment methods do you accept?

We accept Visa, Mastercard, American Express, PayPal, and other major payment providers via our secure checkout.

8. Can I return a product if I’m not satisfied?

Yes! We offer a 30-day return policy. If you’re not happy with your purchase, you can return it for a refund. The item must be in the same condition you received it.

📩 Contact support@fastpix.shop to start a return.

9. How do I track my order?

You can track your order using your order number and email on our Track Order page. Tracking details are also emailed once your order ships.

10. How can I contact customer service?

We're here to help!